Return & Refund Policy

Because every item at GX Offroad Tees is custom printed on-demand specifically for you, we cannot accept returns or exchanges for buyer's remorse, ordering the wrong size, or changing your mind. Please refer to our size charts carefully before placing an order.

Defective or Damaged Items

If your apparel arrives damaged, defective, or with a manufacturing error, we will gladly offer a free replacement or a full refund.

Timeframe: You must contact us within 30 days of the delivery date to report a defective item.

How to Initiate a Return: Please email us at [Your Contact Email] with your order number and a clear photo of the issue.

Return Method: By mail. Once the defect is verified, we will provide instructions and a free prepaid shipping label if we require the item to be sent back.

Item Condition: Items must be unworn and unwashed.

Restocking Fee: We do not charge any restocking fees.

Refund Processing: Approved refunds will be processed back to your original payment method within 5-7 business days.

Return Shipping Costs

Return Shipping Costs: Because we only process returns and replacements for defective or damaged items, you will never have to pay out of pocket for return shipping. In most cases, a clear photo of the defect is all we need to process your free replacement. If we do require the physical item to be sent back for a quality inspection, we will provide you with a free prepaid shipping label.